PRIVACY POLICY
RodTechz Mobile Mechanic ("we," "our," or "us") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or interact with us.
Privacy Policy of Rod Techz Mobile Mechanic
Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
Personal Information
Name
Address
Phone number
Email address
Payment details (e.g., credit card information)
Vehicle Information
Vehicle make, model, and year
Vehicle identification number (VIN)
Service history and details about the vehicle's condition
Usage Data
Details about how you interact with our website or services, such as browser type, IP address, and device information.
How We Use Your Information
We use the information we collect for the following purposes:
To provide mobile mechanic and roadside assistance services.
To process payments and issue invoices or receipts.
To communicate with you about appointments, updates, and promotions.
To improve our website, services, and customer experience.
To comply with legal or regulatory obligations.
Information Sharing
We do not sell or share your personal information with third parties, except in the following circumstances:
Service Providers: We may share information with third-party service providers to assist in providing our services (e.g., payment processors).
Legal Requirements: We may disclose information if required by law or if we believe such disclosure is necessary to protect our rights, prevent fraud, or comply with legal processes.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Secure payment processing.
Restricted access to personal information.
Encryption and other technologies to safeguard data.
Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies may collect:
Information about your website usage and preferences.
Data to help us analyze and improve website performance.
You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of the website.
Your Privacy Rights
Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
b. Opt-Out
You may opt out of receiving promotional communications by contacting us or using the "unsubscribe" link in our emails.
c. Data Deletion
You can request that we delete your personal information, subject to legal and contractual obligations.
Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the "Effective Date" indicated at the top.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
RodTechz Mobile Mechanic
14717 2nd Ave, Rosamond, CA 93560, United States
Phone: (661) 844-5377
Email: [email protected]
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BUSINESS HOURS
MONDAY - SUNDAY
9:00am - 5:00pm